Privacy

Effective Date: January 1, 2024

Sphere Grand Escapes (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [spheregrandescapes.com] (the “Site”) and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you make a booking or contact us, we may collect personal information such as your name, email address, phone number, mailing address, and payment information.
Non-Personal Information: We may collect non-personal information about your use of our Site, such as your IP address, browser type, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. Please refer to our Cookie Policy for more information.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide and manage our travel services.
To process payments and confirm bookings.
To communicate with you regarding your bookings and inquiries.
To send promotional materials and updates, if you have opted in to receive them.
To improve our Site and services based on user feedback and usage patterns.
To comply with legal obligations and protect our rights.

3. Disclosure of Your Information

We may share your information with:

Service Providers: Third-party vendors who assist us in providing our services, such as payment processors, booking systems, and marketing partners.
Compliance with Laws: Authorities when required by law or to protect our rights or the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request correction of any inaccuracies in your personal information.
Request deletion of your personal information.
Object to or restrict the processing of your personal information.

To exercise these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our Site. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@spheregrandescapes.com